After Service Warranty

1.Pre sale

1) Accept your inquiry.

2) Organize special technical discussion, communication and equipment selection for customer products.

3) Provide you with detailed "equipment proposal"

include:

A. equipment drawings

B. functions and details of the equipment

C process design, plant water, electricity, gas layout

D equipment process design, equipment configuration, spare parts, packaging and after-sales service description

E. itemized quotation of equipment

2. On sale

1) Always keep in touch with you, invite customers to visit the company, understand the equipment production and assembly process.

2) Prepare the equipment manual, file card and other related software, and accept your consultation at any time.

3) Report the production progress of equipment to customers regularly.

4) Within the specified time, when the equipment is in good condition, you should be informed of the acceptance before delivery.

3. After sales

According to the international after-sales service standards

1) Warranty for one year, lifelong service, 24 hours for you to open after-sales service website, hotline and fax, 72 hours to the designated location (domestic).

2) The spare parts warehouse has sufficient vulnerable and consumable parts and important accessories for a long time to ensure the first time to respond to customers.

3) Conduct regular return visit to each customer, solve potential equipment problems for customers, provide the latest equipment information, etc., make records and archive.

4) High level, high quality, high speed service team, for each customer to complete after-sales service work.

Customer service hotline: +86 15800436371